A Tangible Reminder

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Posted by Administrator at 10/15/2018
Operations


Remind FingerA few years ago I decided to rip out our hallway restroom while my wife and son went away for the long Columbus Day weekend. The vanity and lighting were from the 70’s, the door and some of the vinyl flooring was chewed up from a puppy training experiment gone wrong, and everything was in a desperate need of an update. Now I consider myself “handy-ish”, but not an expert by any stretch. I spent the next four days demoing, picking out new finishes, paint colors, watching some Youtube tutorials on cutting angles for trim and wainscoting, and largely living in that 8 x 6 area like it was a cell from Shawshank Redemption. After my second 18 hour day, I was beginning to daydream about what else I could have done with all my “me time”. It mostly consisted of seeing how far into an NHL season I could get on my PS3, or how many hours of binge watching the latest peak TV series I’d relinquished in hopes of surprising my family. By mid-day Monday of that Columbus Day weekend, the transformation was beginning to take shape and by the time my family arrived home later that evening, we had an entirely new bathroom. From the mirror and lighting to the sink and vanity to the flooring and wall treatment, everything was updated. Beyond surprising my family and seeing their smiles, I sat back and felt proud about the work I had put in. There was a visible transformation in front of me that I was responsible for. I often think about projects such as this while I’m sitting behind a computer at work. I think about how tangible and immediate the satisfaction of that project was and how in our line of work that isn’t always the case. Now yes, there are special events, park and trail projects as well as new facility construction that scratch that visual satisfaction itch. Something as simple as a clean pool or a freshly cut athletic field can give me that feeling too. What I’m referring to is the day to day administrative grind of reviewing budget numbers, facility bookings, programming, payroll, insurance and preparing report after report after report. And yes, there are some that really enjoy a great spreadsheet or pie chart, and I can appreciate that as well (where my excel-heads at?!), but it never comes close to the satisfaction gained from a concrete accomplishment. It was around this time that I found myself at one of our parks in the evening. It was such a different environment than the daytime crowd that we experience during business hours. It hummed with activity as tennis lessons and pick up-basketball created the rhythm section for the evening’s soundtrack. The athletic fields were in full swing, and friends chatted leisurely as they meandered around the walking trail. Children buzzed through the playground equipment with their imaginations in full overdrive. It. Was. Awesome! It was also a complete “duh” moment for me. THIS is the tangible outcome of the work we do! Ever since that ah-ha moment, I’ve encouraged my staff to make sure they get out and experience the many accomplishments of all their time and energy. It can be as simple as popping into a program, or taking a day trip, or just going for a walk through a park or trail. The faces of the many individuals and families enjoying the work you’ve put in and seeing these wonderful facilities in use has been a much needed reminder of where to look for that visible, real time satisfaction. If you are like me, it’s all too easy to put in your eight (plus) hours staring at a screen, glued to a desk covered in papers. It is so vital to get out and experience the wheels you’ve help put in motion, born from the passion you’ve put into it, and to feel the pride that accompanies you when you sit back and take stock of your work. And if that doesn’t work, you can always renovate a bathroom.